Policy - E  L  I  X  I  R  I  U  M

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 7 - 15 business days
  • Europe : 4 - 7 business days
  • Australia, New Zealand and Oceania : 10 - 15 business days
  • Asia Pacific : 7 - 15 business days
  • Latin America and the Caribbean : 10 - 15 business days
  • North Africa and the Middle East : 5 - 12 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Request a cancellation within: 4 hours of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Frequently Asked Questions

How will I receive my order ?

All of ELIXIRIUM products are shipped securely & effectively via Hellenic Post (ELTA) as Registered Mail which includes a signature confirmation by the recipient upon delivery and a international tracking number which let you check your shippment status 24/7 during shippment process.

Can you make something especially for me ?

Sure I can. If you have a special need or a special request and you feel the need for a custom made formula or product, do contact me. I will be happy to make something that will meet your needs.

Would you use your own products ?

Actually I DO use them :) Every single product i make or have made, is because I, or some member of my family or friend, has the need or asked for it. To be honest, all of them keep asking for the stuff i make and thats how i got the idea to brand my formulas and make them public ;)

Legal imprint